Shipping
  • Unless otherwise stated, i will ship orders within 3-5 business days in normal condition once payment is confirmed, Unless items are handmade to order, i will exactly to inform you how many days will it takes and let you know when i send out your order.
     

  • Ships worldwide from Singapore or Taiwan. Delivery times may be affected by the customs procedures of the destination country. Please allow up to 3-4 weeks for international deliveries.
     

  • Please get in touch if there are any problem of your order. I will try to resolve them as soon as possible.
     

  • All jewelry items comes in a decent plush texture jewelry paper gift box with carefully warping for shipping. 
     

  • All orders will send by registrated mail with a tracking number so you can track shipment.

     

Reminder

Please take a few notes to remember:
 

  • All jewelry are handmade crafts items, please allow there might a bit tool marks on some items and also slightly different from the photographic if the item is made to order.
     

  • If your purchase item is made with pearls and it's made to order, pearl's non-spherical surface will be different to the photos on screen, in that case, you can ask for taking photos first, and i will send to you for you to check before i start to made.
     

  • Please carefully read the product information of the items before you order. Make sure that you know and understand the sizes, colors and materials of the item you are purchasing.

Refunds and Exchanges
  • I feel greatest of pleasure for your purchase and hope you to be happy with your purchase. However, if you are not completely happy with your purchase, I will accept 7 days exchanges or returns on unused. 

    * Please note, this does not include items made to order at a specific size unless defected.
     

  • If there is a defect due to manufacturing, please let me know and we will resolve the issue. 
     

  • All returns must be unused and in the original condition, including box and packaging, and please ship back via registered post with a tracking number for sound and safe your item.
     

  • Please contact me before sending your order. Refunds are made on return of the item, minus shipping fees.

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© 2017 by Mayzie Pearls & Jewelry.